1:1 Mentoring FAQ

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1:1 Mentoring is a personalized, online coaching session with a Circles of Hair expert. You’ll have a dedicated 60-minute session tailored to your unique goals — whether that’s improving your technical skills, refining your leadership, streamlining your systems, or growing your brand.

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Our mentoring is designed for:

  • Salon owners, managers, and business leaders

  • Stylists and creative professionals looking to grow

  • Support staff, coordinators, and emerging team leaders

  • Anyone in the salon industry ready to learn from real experience and proven strategies

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Sharlene – Circles of Hair Director

  • Visionary leadership and brand decision-making

  • Brand growth and team empowerment

  • Creating a standout salon culture

  • Navigating the ups and downs of salon ownership


Declhan – Head of Operations

  • Back-end business systems expert

  • Salon automation and integrations

  • Process improvement for efficiency

  • Streamlining operations to free up time


Jess Marie – Co-Director & Social Media Expert

  • Team training and development

  • Social media strategies that drive bookings

  • Content that builds a brand and clientele

  • Growing your salon’s online presence


Fallan – Salon Coordinator

  • Front desk systems

  • Client care and solutions expert

  • Team support and communication

  • Creating seamless client journeys


Ben – Brand Educator & L’Oréal Colour Trophy Winner 2024

  • Creative colour techniques and trends

  • Building your brand as a stylist

  • Confidence behind the chair

  • Creating a standout client experience


Caitlan – Floor Manager & Brand Educator

  • Team performance & motivation manager

  • Salon floor management and daily flow

  • Client journey & consultation expert


Emma – Floor Manager & Brand Educator

  • Building confidence in daily salon operations

  • Team leadership and support

  • Managing the floor for consistency and success

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Simply select the mentor you’d like to work with, choose a time that suits you, and book your 60-minute online session. Once booked, you’ll receive a confirmation email with details. Your Mentor will reach out to you directly to organsie a time that suits.

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Think about your current challenges, goals, and any specific areas you’d like support on. The more focused you are, the more value you’ll gain from your session.

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Yes! Many clients book follow-up sessions to continue learning and growing. You can book as many as you need.

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Yes! We record each session for your personal reference and provide a summary with key takeaways and action points, so you can revisit the insights and keep your progress on track.

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Due to unprecedented demand (we have over 150 salons on the waitlist), we’ve introduced these online 1:1 mentoring sessions to help more salon owners and teams access expert support and guidance.

While the 1:1 sessions are tailored, focused, and offer valuable support, they are limited by the time — each session is 60 minutes, whereas the Shadowing Program is a two-day, in-salon experience, offering a deep dive into your business, team, and systems.

Think of the 1:1 sessions as a great starting point or a follow-up tool for those who have completed the Shadowing Program and want ongoing support and accountability.

If you’re looking for a comprehensive, hands-on experience, the Shadowing Program is the gold standard. If you need a quick solution, support, or a progress check-in, our 1:1 mentoring sessions are here to help.

Strategic Business Mentors

PROVEN SUCCESS

With a legacy of excellence backed by multiple Australian Hair Fashion Awards (AHFA) and Australian Hair Industry Awards (AHIA), Circles is renowned for redefining success in the salon industry. Over seven consecutive years, 2018 to 2024, Circles has been crowned Best Salon in Australia, setting the gold standard for innovation, creativity, and client experience.

Now, through Club C, we’re sharing the secrets behind this success. Whether it’s mastering business strategy, enhancing team performance, or scaling your salon, our coaches will help to inspire and empower salon owners to reach new heights.

Education

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Will your business be the next to transform with Club C coaches?
At Club C Education, we don’t just offer advice - we help you build smarter systems, stronger teams, and scalable success. Your business breakthrough could be just one session away.

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What are you waiting for? Take your business to the next level!